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download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewSix months after layoffs at food technology company City Storage Systems, another round of cuts hit teams globally, per leaked audio obtained by Business Insider. More than 80 US employees were cut at Otter, the company's restaurant tech arm, said a source familiar with the people laid off. This story is available exclusively to Business Insider subscribers. In fall 2021, CEO Travis Kalanick raised $850 million for CSS from investors including Microsoft, at a $15 billion valuation.
Persons: , Guido Gabrielli, Otter, Travis Kalanick, Kalanick, Uber, Gabrielli Organizations: Service, Storage Systems, Business, CSS, Microsoft, BI Locations: Canada, Latin America
A particular focus was an Otter business called Future Foods. But now, Future Foods is generating healthy revenue, relative to the cost of customer acquisition. He did not disclose revenue for Future Foods or other businesses on the call. 'Healthy tension'Gabrielli did admit there's a "healthy tension" with the Future Foods team, saying that they "tend to sandbag a little bit their capabilities." Future Foods also asks would-be customers if they maintain at least a four-star rating on one delivery app.
Persons: Travis Kalanick, Uber, Otter, Guido Gabrielli, Gabrielli, it's Organizations: Storage Systems, CSS, Otter, Tech, Foods, Future Foods
"It seemed like a cool, innovative new company," Lam said. Starting in early 2022, the company poured millions of dollars into an experimental sales boot camp called Otter University. She joined the company in 2020 as Otter's head of sales enablement and helped dream up the idea of a sales boot camp a year later. Two former OtterU employees said that Law and another Otter executive urged managers to join their teams for late-night drinks following team dinners. But the late nights and free-flowing alcohol struck some OtterU employees as inappropriate for the workplace, especially when managers had to deal with hungover teams the next day.
Persons: Brian Lam, messaged, Travis, Lam, Uber, It's, Kalanick, voraciously, they're, Otter, wasn't, salespeople, Cory Epstein, Phoebe Law, Law, people's, , Kalanick's Uber, Otter's, Kate, Samul Beal, I'd, Beal, didn't, terminations, he'd, OtterU, I'm, grads, Salespeople, Guido Gabrielli, Keith Dunphy, Dunphy, Bram van Staalduinen, Phoebe Law's, Debra Glaser, Jen Zablotny, there's, Ordermark, Burger, Meghan, Darius Organizations: Texas, Otter, Storage Systems, Microsoft, Otter University, Law, Adobe, SAP, Houston, OtterU, hungover, NCR, Google, Brands, Houston Rockets Locations: Korean, Houston, Toronto, LA, Las Vegas, Miami, Seoul, South Korea, Houston ., OtterU, Otter, Canada
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